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how to fix home computer after latest update

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  • Last reply by FredMcD

jimsfox
jimsfox
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my home computer after latest update will not connect to the internet it gives an error message unable to connect. it was running just fine up to the date to the update I tried rebooting I've tried re installing Firefox nothing seems to get it to connect again. Internet Explorer works fine connects instantly to the Internet, bing connects to the internet, Firefox will not.

my home computer after latest update will not connect to the internet it gives an error message unable to connect. it was running just fine up to the date to the update I tried rebooting I've tried re installing Firefox nothing seems to get it to connect again. Internet Explorer works fine connects instantly to the Internet, bing connects to the internet, Firefox will not.

All Replies (1)

FredMcD
FredMcD
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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}