This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

since upgrade, my master passwords doesn't allow receiving emails

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts.

After reinstalling a lower version (31.7) everything works fine again.

Also When starting thunderbird 38.0.1, EACH account asks for the master password, so i'm getting ~10 input popups for entering the master passwords.

with the older version, I had to write my master password "only" 3 times, which was also bad, but not as bad as now.

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts. After reinstalling a lower version (31.7) everything works fine again. Also When starting thunderbird 38.0.1, EACH account asks for the master password, so i'm getting ~10 input popups for entering the master passwords. with the older version, I had to write my master password "only" 3 times, which was also bad, but not as bad as now.

All Replies (1)

more options

Please do not start multiple threads for the same problem. Continue at https://support.mozilla.org/en-US/questions/1068153