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Add-ons page won't recognise that I've updated flash player

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by Ubermog

Ubermog
Ubermog
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I've recently updated to the newest version of Flash player (18.0.0.209), but the update and add-on pages both tell me I'm using 18.0.0.194. I've tried resetting the pluginreg.dat file and every other option I've seen on through help searches but nothing works. Any help?

I've recently updated to the newest version of Flash player (18.0.0.209), but the update and add-on pages both tell me I'm using 18.0.0.194. I've tried resetting the pluginreg.dat file and every other option I've seen on through help searches but nothing works. Any help?

Chosen solution

What do you see on the about:plugins page?

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the latest Flash player versions for Firefox on this page:

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All Replies (4)

Scribe
Scribe
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Hi, did you restart Firefox - it's an easy thing to overlook?

Ubermog
Ubermog Question owner
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Scribe said

Hi, did you restart Firefox - it's an easy thing to overlook?

Yeah, tried that a few times just in case but it didn't help. It just seems to b Firefox not picking up the change for things like those pages.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

What do you see on the about:plugins page?

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the latest Flash player versions for Firefox on this page:

Ubermog
Ubermog Question owner
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Thanks. For some reason the older versions were still there, even though I was sure I removed them. Problem is now fixed.