This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

firefox flashplayer black screen problem - solution

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by guigs

more options

I recently had a very frustrating problem with Flashplayer. Whenever I tried to watch any kind of Flash video, the video would black out - and any tab I opened would be blacked out, as well. Eventually, the browser would crash completely. Found a problem about it in Mozilla support, but no solution.

Long story short, the problem was AdBlock Plus. (It may have gotten corrupted somehow???)

When I completely REMOVED it - restarted FireFox - then reinstalled AdBlock Plus, the problem was fixed.

I recently had a very frustrating problem with Flashplayer. Whenever I tried to watch any kind of Flash video, the video would black out - and any tab I opened would be blacked out, as well. Eventually, the browser would crash completely. Found a problem about it in Mozilla support, but no solution. Long story short, the problem was AdBlock Plus. (It may have gotten corrupted somehow???) When I completely REMOVED it - restarted FireFox - then reinstalled AdBlock Plus, the problem was fixed.

All Replies (1)

more options

I will lock the question since you have already solved it. If you are interested in helping other users check out out how to contribute page.