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Message Display in TB 38 doesn't work

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  • 1 has this problem
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  • Last reply by Barbara

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I updated to TB 38 yesterday, and also to BirdieSync 3 Beta. Now emails aren't displayed correctly anymore. Only header, sender, addressee and date/time are displayed in the message window. Double-clicking on the message generates an empty frame containing nothing except "Forward this conversation – Print this conversation", not even the closing symbol in the top right corner; I can only close it via the task bar. To view an email, I have to select "view using the classic reader" from the "more" pulldown menu, which is a nuisance. The support page tells me that in oder to "Specify whether messages are opened in a new tab or in a message window" I am to go to "Menu location: Tools | Options | Advanced | Reading & Display", but there is no "Reading & Display" tab there. How can this be fixed? Many thanks for your help!

I updated to TB 38 yesterday, and also to BirdieSync 3 Beta. Now emails aren't displayed correctly anymore. Only header, sender, addressee and date/time are displayed in the message window. Double-clicking on the message generates an empty frame containing nothing except "Forward this conversation – Print this conversation", not even the closing symbol in the top right corner; I can only close it via the task bar. To view an email, I have to select "view using the classic reader" from the "more" pulldown menu, which is a nuisance. The support page tells me that in oder to "Specify whether messages are opened in a new tab or in a message window" I am to go to "Menu location: Tools | Options | Advanced | Reading & Display", but there is no "Reading & Display" tab there. How can this be fixed? Many thanks for your help!

Modified by Barbara

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PS Fortunately, the message display is back to normal in my TB, but there is still no "Reading & Display" tab under "Tools | Options | Advanced |".