This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

malaicious website clean-up

  • 9 replies
  • 2 have this problem
  • 11 views
  • Last reply by FredMcD

more options

While browsing, get a Malwarebytes popup stating that Malcious Website Blocked. It provides the following information: domain name, IP address, and port - each of these change with every pop-up type - outbound process - c:\Program Files(x86)\Mozilla Firefox\firefox.exe

I've run security scans from Norton and Malwarebytes and neither has identified any issue. How do I resolve this issue and ensure that my laptop doesn't have a virus?

While browsing, get a Malwarebytes popup stating that Malcious Website Blocked. It provides the following information: domain name, IP address, and port - each of these change with every pop-up type - outbound process - c:\Program Files(x86)\Mozilla Firefox\firefox.exe I've run security scans from Norton and Malwarebytes and neither has identified any issue. How do I resolve this issue and ensure that my laptop doesn't have a virus?

Chosen solution

You got the warning when you tried to access a bad web site, yes? Then your scanner did it's job and blocked it. Has this happen again? If not, you should be okay.

Read this answer in context 👍 0

All Replies (9)

more options

Firefox is listed because Firefox tried to access a bad web site.


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.12 Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

I Know Firefox is listed because it tried to access a bad web site. I don't know why it is trying to access the bad web site. I deleted the duplicate plug-in. uninstalled Adobe PDF, and reset all Firefox setting to the standard defaults. It is still accessing bad web sites. Any other recommendations?

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

I've already run a standalone Malwarebytes, Norton Internet Security, and PCPitstop. None of them found anything.

Any other suggestions?

more options

FredMcD said

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
more options

I've run 5 different antivirus scans: 1. Norton Internet Security 2. Malwarebytes 3. PCPitstop 4. Avast 5. ESET NOD32 Antivirus

NONE of them have found any issues. I have reinstalled Firefox and reset it to the standard defaults. The issue continues.

Anyone have any other ideas?

more options

Chosen Solution

You got the warning when you tried to access a bad web site, yes? Then your scanner did it's job and blocked it. Has this happen again? If not, you should be okay.

more options

I'll be accessing the web doing e-mail, looking at the Drudge report, etc. and I'll get the pop-up with the message that a bad website was blocked. I do not understand how I'm getting the message if I'm not trying to access the site.

The message states that its "outbound" which I think means that I'm trying to access the site not that its being blocked when its trying to access me.

more options

Most computers have a great many programs that "phone home." Some of those are mal-ware, and anti-virus programs stop them.