This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Password Update question box blocks my entering of new password to Google

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Firefox Password Update box is preventing me from logging into applications and programs, when I need to enter a NEW password, different from the one saved on Firefox already. The Firefox Password popup immediately stops me from entering the program. After I click on "update now" or "not now," Firefox box closes. BUT, the program password I entered (e.g. for Google, Twitter, etc) always defaults BACK to previous one saved on Firefox saved password, so it won't let me update to the NEW password. How can I stop it from reverting back to the OLD saved password, which is now invalid?

Firefox Password Update box is preventing me from logging into applications and programs, when I need to enter a NEW password, different from the one saved on Firefox already. The Firefox Password popup immediately stops me from entering the program. After I click on "update now" or "not now," Firefox box closes. BUT, the program password I entered (e.g. for Google, Twitter, etc) always defaults BACK to previous one saved on Firefox saved password, so it won't let me update to the NEW password. How can I stop it from reverting back to the OLD saved password, which is now invalid?

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Garmin Communicator Plug-in Version 4.0.3.0 Garmin Communicator Plug-in Version 4.1.0.0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.