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How can I view incoming messages?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Gnospen

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When downloading messages, they are not on the screen. I right click on inbox then go to properties where I can "repair folder". However, I must do this each time I want to view inbound messages. How can I fix this problem so that incoming messages are automatically displayed?

When downloading messages, they are not on the screen. I right click on inbox then go to properties where I can "repair folder". However, I must do this each time I want to view inbound messages. How can I fix this problem so that incoming messages are automatically displayed?

All Replies (1)

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.