This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

red yellow blue balls don't rotate using video download helper

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

g20750
g20750
more options

Down load of video download helper appeared to be OK. I see the three balls on the menu bar. When I go to YouTube and play a video, they don't rotate and when I select the option on the drop down box to download, nothing happens

Down load of video download helper appeared to be OK. I see the three balls on the menu bar. When I go to YouTube and play a video, they don't rotate and when I select the option on the drop down box to download, nothing happens

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe try another extension.

FredMcD
FredMcD
more options

Download the current full installer.