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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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Crash ID: bp-f215a50d-42ae-4c64-9350-d40612151102


Repeated crashes. All with the above crash id.

Crash ID: bp-f215a50d-42ae-4c64-9350-d40612151102 Repeated crashes. All with the above crash id.

All Replies (4)

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Each crash report has it's own ID number.

Product Firefox Version 41.0.2

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature js

This is for Sumo's Related Bugs 1218925 NEW --- crash in js::jit::CodeGenerator::generateBody


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

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bp-ffad9655-e042-4ac6-a157-a79e12151102 11/1/2015 8:48 PM bp-27b6b5ef-6045-4045-99de-1dbb22151102 11/1/2015 8:48 PM bp-e00ca91b-0633-4969-aa06-e8d012151102 11/1/2015 8:48 PM bp-f215a50d-42ae-4c64-9350-d40612151102 11/1/2015 8:11 PM bp-d1e07d6a-1157-43fb-8ab7-3e79a2151102 11/1/2015 8:10 PM bp-6d0b0f2e-0c40-43e3-8766-91f252151102 11/1/2015 8:10 PM bp-3276ac54-114f-493e-8cb4-94da62151102 11/1/2015 8:09 PM bp-6c5e3e69-3e90-4b62-87fc-2bbcd2151102 11/1/2015 8:08 PM bp-26ebd37c-1436-4a67-ad02-f36bc2151102 11/1/2015 8:07 PM bp-2eaf9c07-58b1-4a7a-a988-262b32151102 11/1/2015 8:07 PM bp-2b2f8465-ee5e-4087-9ff4-8f8642151102 11/1/2015 8:06 PM bp-d03bab5a-5b25-495b-a767-e37ee2151102 11/1/2015 8:06 PM bp-e91a7ea4-3d32-4ecc-8c68-681872151102 11/1/2015 8:06 PM bp-a60e0383-9d29-4ebe-b47c-681ac2151102 11/1/2015 8:05 PM bp-b7d81b26-9ee5-40ca-a958-5887f2151102 11/1/2015 8:05 PM bp-8f22dbec-f5e7-462d-91cd-a4aef2151102 11/1/2015 8:04 PM bp-d0eafdaa-4262-4fdc-ae5b-83a782151102 11/1/2015 8:04 PM bp-5e0b1805-3994-489c-a848-2568a2151102 11/1/2015 8:04 PM bp-07771c41-37fb-448d-919e-7e10b2151102 11/1/2015 8:03 PM bp-7817adff-e48b-4808-96ab-e69952151102 11/1/2015 8:03 PM


I hope this is what is needed. Please let me know if I need to do something else.

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bp-ffad9655-e042-4ac6-a157-a79e12151102 Signature FreeFactoryEntries +++++++++++++++++++++++++++++++++++++++ bp-e00ca91b-0633-4969-aa06-e8d012151102 bp-27b6b5ef-6045-4045-99de-1dbb22151102 Signature js::jit::CodeGenerator

NativeBrowserApi.dll = AVG Technologies

atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

Related Bugs 1218925 NEW --- crash in js::jit::CodeGenerator::generateBody


Check the Advanced Micro link above.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: