AddThis buttons are not showing up in Firefox.
The same AddThis buttons do show up in other browsers.
All Replies (2)
Are there particular sites where you have this problem, or any site using AddThis buttons?
I don't know whether you use any anti-tracking features or add-ons, but those might affect the buttons. Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement? More info: Diagnose Firefox issues using Troubleshoot Mode.
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB