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FF causes phone to reboot.

enjaymc
enjaymc
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Hi,

I am having a great deal of issues with Firefox. I previously had a Nexus 5 which would constantly reboot whilst using Firefox, however I attributed this to it being a heavily used 2 year old phone. Now I have a brand new Nexus 6P and have the same issues. I can rarely view a tab without it freezing and rebooting within a few seconds to a minute. This happens irrespective of how many tabs I have open. I have seen a number of people on XDA have this same issue but no suggestions of fixes or cause.

If anyone can help that would be appreciated.

Thanks

Hi, I am having a great deal of issues with Firefox. I previously had a Nexus 5 which would constantly reboot whilst using Firefox, however I attributed this to it being a heavily used 2 year old phone. Now I have a brand new Nexus 6P and have the same issues. I can rarely view a tab without it freezing and rebooting within a few seconds to a minute. This happens irrespective of how many tabs I have open. I have seen a number of people on XDA have this same issue but no suggestions of fixes or cause. If anyone can help that would be appreciated. Thanks

All Replies (2)

Kevin
Kevin
  • Moderator
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This seems to be an issue for users on marshmallow when combined with audio playback from the browser. We are still in the process of investigating the issue. Once we have a known fix we will get the change out to users as soon as possible.

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi enjaymc

I believe this was fixed in firefox 42.0.1 for android under this bug number:

https://bugzilla.mozilla.org/show_bug.cgi?id=1221228

Cheers!

...Roland