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Sudden crash of Firefox due normal usage

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

Mcgiwer
Mcgiwer
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My OS: Linux (Ubuntu)

Bug description: Browser suddenly crashes while normal usage without any warning or error message

My OS: Linux (Ubuntu) Bug description: Browser suddenly crashes while normal usage without any warning or error message * debug dump: http://pastebin.com/wkbXYtcM * troubleshooting info: http://pastebin.com/4zawCGs5

All Replies (2)

alex_mayorga
alex_mayorga
  • Moderator
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¡Hola!

Firefox 40 is two versions behind, please Update Firefox to the latest release .

Let us know if this solves your question.

¡Gracias!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: