This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird is deleting my email on server, even though set not to

Nina1
Nina1
more options

My emails on the server are being deleted after I delete them on Thunderbird. I have set Thunderbird NOT TO delete on server. This happens whether it's IMAP or POP. Is there any way to fix this? Otherwise will have to go back to Mac Mail :(

My emails on the server are being deleted after I delete them on Thunderbird. I have set Thunderbird NOT TO delete on server. This happens whether it's IMAP or POP. Is there any way to fix this? Otherwise will have to go back to Mac Mail :(

All Replies (1)

user01229325
user01229325
more options

Let's look at a couple of facts IMAP email is server based. If you delete the message while viewing it with Thunderbird or any other device, you are deleting it from the server. There is no option to Leave on the server when the account is added to Thunderbird as IMAP. It is server based. The messages are always on the server. This option only appears when using POP.