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Why, when I click to download 38.5.2esr (Windows, English,US), does the download box say I will be downloading 38.5.1esr?

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by OldDosUser

OldDosUser
OldDosUser
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I was trying to download at https://www.mozilla.org/en-US/firefox/organizations/all/ . I have tried over several days and get the same result.

Thanks

I was trying to download at https://www.mozilla.org/en-US/firefox/organizations/all/ . I have tried over several days and get the same result. Thanks

Chosen solution

The latest EXE installers are signed differently and are incompatible with Windows XP Service Pack 2. Since the website cannot detect whether you have Service Pack 2 or Service Pack 3, it assumes the worst.

To update an existing installation of Firefox, please use the internal method, either:

  • "3-bar" menu button > "?" button > About Firefox
  • (menu bar) Help > About Firefox

This is an evolving issue, so it could change at any time, but for now, that's what I suggest.

To download from a site that doesn't check what OS you're running, you can use this server: http://archive.mozilla.org/pub/firefox/releases/38.5.2esr/

Read this answer in context 👍 1

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

The latest EXE installers are signed differently and are incompatible with Windows XP Service Pack 2. Since the website cannot detect whether you have Service Pack 2 or Service Pack 3, it assumes the worst.

To update an existing installation of Firefox, please use the internal method, either:

  • "3-bar" menu button > "?" button > About Firefox
  • (menu bar) Help > About Firefox

This is an evolving issue, so it could change at any time, but for now, that's what I suggest.

To download from a site that doesn't check what OS you're running, you can use this server: http://archive.mozilla.org/pub/firefox/releases/38.5.2esr/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You would have to spoof the user agent temporarily to at least Vista (Windows 6.0) to make the server offer a Firefox 38.5.2 version.

  • Mozilla/5.0 (Windows NT 6.0; rv:38.0) Gecko/20100101 Firefox/38.0

Otherwise you can try to update to 38.5.2 via "Help > About".

Modified by cor-el

OldDosUser
OldDosUser Question owner
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Thanks for the super-fast reply jscher2000.

I prefer to download the full file each time so that I can revert to an earlier version if necessary. (I have Win XP Service Pack 3 on this computer.)

Modified by OldDosUser