Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HTML5 Video stream becomes corrupted after 5:30 of playback

  • 1 reply
  • 4 have this problem
  • 16 views
  • Last reply by Kevin

more options

Device: Nexus 5x, Marshmallow 6.01 Software: Firefox Android and Firefox Android Beta Website: YouTube, Dailymotion, etc

After almost exactly 5 minutes and 30 seconds of video playback, stream becomes corrupted (stretched lines on video, audio continues normally).

This does not happen on other browsers or the YouTube app. Uninstalling add ons, wiping app cache, does nothing.

Device: Nexus 5x, Marshmallow 6.01 Software: Firefox Android and Firefox Android Beta Website: YouTube, Dailymotion, etc After almost exactly 5 minutes and 30 seconds of video playback, stream becomes corrupted (stretched lines on video, audio continues normally). This does not happen on other browsers or the YouTube app. Uninstalling add ons, wiping app cache, does nothing.

All Replies (1)

more options

Yes this is a known issue. We have a fix and are looking to get it shipped in Firefox 44. You can find a prerelease build at https://nightly.mozilla.org