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Cannot forward message

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by Stewart

Stewart
Stewart
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New issue for me. Sometimes I get a "Sending Message Failed" See attached.

I'm running Windows 10 with latest updates. Version of TB 38.5.1

I can "fix" it by restarting my computer or, Sometimes by changing the email account I send from (I have four accounts registered in TB)

Sending and receiving new messages is no problem.

Any ideas??

New issue for me. Sometimes I get a "Sending Message Failed" See attached. I'm running Windows 10 with latest updates. Version of TB 38.5.1 I can "fix" it by restarting my computer or, Sometimes by changing the email account I send from (I have four accounts registered in TB) Sending and receiving new messages is no problem. Any ideas??
Attached screenshots

Chosen solution

Seems like the problem is scan "Email attachments." Reproducible with turning that feature on and off. I've reported it to McAfee. Happened about 14 months ago and was fixed.

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All Replies (6)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Stewart
Stewart Question owner
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McAfee Beta, and yes, I know TB and McAfee have a history of not getting along!

What Anti-virus are the other posters using??

Modified by Stewart

christ1
christ1
  • Top 25 Contributor
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I know TB and McAfee have a history of not getting along!

Indeed! https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

What Anti-virus are the other posters using?

I suppose you'll have to find out yourself what works for you.

Stewart
Stewart Question owner
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I disabled the McAfee ad-on in TB and the problem seems to go away, but it intermittent - stay tuned!

Thanks for you suggestion.

christ1
christ1
  • Top 25 Contributor
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Ask in a McAfee forum what you need to do to get it working properly with Thunderbird. As a general advice, exclude the Thunderbird profile folder from being scanned by McAfee. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Stewart
Stewart Question owner
more options

Chosen Solution

Seems like the problem is scan "Email attachments." Reproducible with turning that feature on and off. I've reported it to McAfee. Happened about 14 months ago and was fixed.