This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

emails are changing format after 12 hours; why

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by carol-1711

more options

This is not how my email originally looked when I received it one day later it looks like this From - Sat Apr 16 09:34:06 2016 X-Account-Key: account2 X-UIDL: <1468831377.32181294.1460678946441.JavaMail.cboxp@chiniak.apple.com> X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <appstore_i_bounces@new.itunes.com> Received: from nskntcmgw02p ([61.9.169.162]) by nskntmtas05p.mx.bigpond.com

         with ESMTP
         id <20160415000935.MEJZ2067.nskntmtas05p.mx.bigpond.com@nskntcmgw02p>
         for <carol.salton@bigpond.com>; Fri, 15 Apr 2016 00:09:35 +0000

Received: from msbadger0102.apple.com ([17.254.6.109]) by nskntcmgw02p with BigPond Inbound id iQ2v1s00i2M8Q6h01Q9Ra1; Fri, 15 Apr 2016 00:09:26 +0000 X-Authority-Analysis: v=2.0 cv=fvRelSEf c=1 sm=1 b=1

a=SSd10PMOCZeOv9maYsnlZQ==:17 a=35FQC0W3AAAA:8 a=t-IPkPogAAAA:8
a=mfmxC_6BTbaCEJ5RYwIA:9 a=QEXdDO2ut3YA:10 a=zuuEusBs0ScqCvMdNG4A:9
a=_W_S_7VecoQA:10 a=TpFi5j_zHCUA:10 a=SSmOFEACAAAA:8 a=WwNui05Acr4nIQVB7E4A:9

WHy and what do I do to stop it?

This is not how my email originally looked when I received it one day later it looks like this From - Sat Apr 16 09:34:06 2016 X-Account-Key: account2 X-UIDL: <1468831377.32181294.1460678946441.JavaMail.cboxp@chiniak.apple.com> X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <appstore_i_bounces@new.itunes.com> Received: from nskntcmgw02p ([61.9.169.162]) by nskntmtas05p.mx.bigpond.com with ESMTP id <20160415000935.MEJZ2067.nskntmtas05p.mx.bigpond.com@nskntcmgw02p> for <carol.salton@bigpond.com>; Fri, 15 Apr 2016 00:09:35 +0000 Received: from msbadger0102.apple.com ([17.254.6.109]) by nskntcmgw02p with BigPond Inbound id iQ2v1s00i2M8Q6h01Q9Ra1; Fri, 15 Apr 2016 00:09:26 +0000 X-Authority-Analysis: v=2.0 cv=fvRelSEf c=1 sm=1 b=1 a=SSd10PMOCZeOv9maYsnlZQ==:17 a=35FQC0W3AAAA:8 a=t-IPkPogAAAA:8 a=mfmxC_6BTbaCEJ5RYwIA:9 a=QEXdDO2ut3YA:10 a=zuuEusBs0ScqCvMdNG4A:9 a=_W_S_7VecoQA:10 a=TpFi5j_zHCUA:10 a=SSmOFEACAAAA:8 a=WwNui05Acr4nIQVB7E4A:9 WHy and what do I do to stop it?

Chosen solution

tried right clicking and selecting properties and then the repair button? If that fixes it you might want to see what is accessing the files after 12 hours and breaking the index. My thinking is probable a backup or an anti virus scan.

Read this answer in context 👍 0

All Replies (5)

more options

Given those symptoms, I would repair the affected folder. But first, if you haven't regularly compacted, I would urge you to make a backup of the profile.

Then compact it, and then right-click, Properties, Repair Folder.

more options

Chosen Solution

tried right clicking and selecting properties and then the repair button? If that fixes it you might want to see what is accessing the files after 12 hours and breaking the index. My thinking is probable a backup or an anti virus scan.

more options

emails have not been moved to a folder; have run an anti-virus; emails are actually merging - so two different sources; its just so weird

more options

The emails are in a folder, be it inbox, deleted on "mums messages" There is nothing weird or mysterious here. This is a fairly regular phenomenon, it is just the timing that is unique and may make it easy for you to track down the cause.

more options

Thanks guys - worked a treat everything back to normal - no ulcer today lol