This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If I cannot get a quick workable fix to the firefox crashes with unresponsive scripts, I will unfortunately switch to a browser such as chrome that works

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by James

more options

Firefox crashes where movement on page is impossible with unresponsive script error. I have tried reloads of firefox. This makes all pages unresponsive and happens with 5 minutes to 2 hours of opening up firefox. I have little else open. If I cannot get a quick workable fix to the firefox crashes with unresponsive scripts, I will unfortunately switch to a browser such as chrome that does not given me this problem on any webpages that I access. I like the greater privacy of firefox but this problem is more than annoying.

Thank you,

Paul Sundell

Firefox crashes where movement on page is impossible with unresponsive script error. I have tried reloads of firefox. This makes all pages unresponsive and happens with 5 minutes to 2 hours of opening up firefox. I have little else open. If I cannot get a quick workable fix to the firefox crashes with unresponsive scripts, I will unfortunately switch to a browser such as chrome that does not given me this problem on any webpages that I access. I like the greater privacy of firefox but this problem is more than annoying. Thank you, Paul Sundell

All Replies (2)

more options

Why don't we try to get some info about those Crashes.

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

from a duplicate thread psundell said

2512ad7e-e852-4b44-940b-3614cfcec186 5/23/2016 9:06 AM b401de78-08ab-4002-a648-c152453cce90 5/23/2016 9:06 AM dd434ac7-5db5-4559-a195-8703ca3100e7 5/23/2016 9:05 AM c95af603-e6b6-408f-954d-0b73c339b767 5/23/2016 9:05 AM f092086b-9885-4a2d-b0fd-edb9f6a73195 5/23/2016 9:04 AM

click on each of those Crash Reports in about:crashes to submit them as you need submitted reports which starts with bp-

Modified by James