This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

importing address book from a csv file created by jimdo (export appears successful)

JulieJ
JulieJ
more options

To transfer a contact list from jimdo I followed prompts to export to Thunderbird. It offered me creation of a csv file which I accepted. I opened it in Office 2010 Excel. It appeared normal. When I attempted to import this file into Thunderbird, it imported ony 2 addresses. I cannot see anything special about the corresponding rows in the csv file. Any suggestions?

To transfer a contact list from jimdo I followed prompts to export to Thunderbird. It offered me creation of a csv file which I accepted. I opened it in Office 2010 Excel. It appeared normal. When I attempted to import this file into Thunderbird, it imported ony 2 addresses. I cannot see anything special about the corresponding rows in the csv file. Any suggestions?

Chosen solution

Are there any errant separators in the data you're dumping to the CSV file?

For instance if the CSV is comma separated & you have a home address (or mis-typed email address) with a comma in it then you'll break the import.

Read this answer in context 👍 0

All Replies (1)

N00b-a-tron9000
N00b-a-tron9000
more options

Chosen Solution

Are there any errant separators in the data you're dumping to the CSV file?

For instance if the CSV is comma separated & you have a home address (or mis-typed email address) with a comma in it then you'll break the import.