This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost Webroot icon on Firefox search bar

  • 3 replies
  • 3 have this problem
  • 19 views
  • Last reply by Happy112

mister_moon
mister_moon
more options

I changed the site 'new tab' opened in Firefox, when I went back to Home Page the Webroot icon for logging me in to different sites had disappeared and replaced by 'new tab' icon. When I removed 'new tab' icon the Webroot icon did not reappear and is still lost.

I changed the site 'new tab' opened in Firefox, when I went back to Home Page the Webroot icon for logging me in to different sites had disappeared and replaced by 'new tab' icon. When I removed 'new tab' icon the Webroot icon did not reappear and is still lost.

All Replies (3)

FredMcD
FredMcD
more options

Try reinstalling Webroot

mister_moon
mister_moon Question owner
more options

Yes, I already thought of that. It doesn't work.

Happy112
Happy112
more options

Hi   ! You can post your question here:
https://community.webroot.com
That lost Webroot icon is a well-known phenomenon there and they will tell you exactly what to do.
Good luck   !