This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks have reverted to a very old (untidy) version - why might this happen?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Neil-Stanley
Neil-Stanley
more options

My tidy set of bookmarks vanished between Firefox sessions to be replaced by a set that is about 6 months old and without the hours of tidying I had recently undertaken.

My tidy set of bookmarks vanished between Firefox sessions to be replaced by a set that is about 6 months old and without the hours of tidying I had recently undertaken.

All Replies (3)

FredMcD
FredMcD
more options

Are you using any bookmark add-ons?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Neil-Stanley
Neil-Stanley Question owner
more options

Thanks for response - no add ons and same issue in safe mode. Weird that it happened between Firefox sessions on same W10-boot session. Didn't do any maintenance or use any other browser between sessions. Places maintenance didn't find any issues or reduce db size. Looks like I'll have to redo the housekeeping! :(

FredMcD
FredMcD
more options

Here's hoping.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences