Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash causing crashes

  • 1 reply
  • 2 have this problem
  • 23 views
  • Last reply by FredMcD

more options

Greetings, I have been having the with Adobe Flash crashing. I also get many Tab Crashes. Sites that use Adobe Flash don't work. Tried everything. Here are my 5 latest Crash IDs and maybe this might help figure out the problem. Windows10; Adobe Flash 23; FF 50.0.2. Using FF SafeMode does not solve problem. Uninstalled/reinstalled FF and Adobe Flash does not help.

When I click on an area in a site that requires Adobe Flash, the FF menu item begin to pulsate, making it difficult to select a menu item and eventually can cause a Tab Crash in FF. Two such sites are: https://www.speakeasy.net/speedtest/ and http://www.speedtest.net/

Crash ID: bp-25fc8276-04d0-4a9c-8658-ac51d2161106 Crash ID: bp-ac42088f-05a7-4e90-9baa-155222161106 Crash ID: bp-09c61a5e-5d96-4be3-8b37-872eb2161106 Crash ID: bp-6fbcfc92-fe94-4194-9c72-e27752161106 Crash ID: bp-ed581173-4604-476d-ba2e-4aa2c2161106

https://support.mozilla.org/en-US/questions/1149202#answer-942425

Gary

Greetings, I have been having the with Adobe Flash crashing. I also get many Tab Crashes. Sites that use Adobe Flash don't work. Tried everything. Here are my 5 latest Crash IDs and maybe this might help figure out the problem. Windows10; Adobe Flash 23; FF 50.0.2. Using FF SafeMode does not solve problem. Uninstalled/reinstalled FF and Adobe Flash does not help. When I click on an area in a site that requires Adobe Flash, the FF menu item begin to pulsate, making it difficult to select a menu item and eventually can cause a Tab Crash in FF. Two such sites are: https://www.speakeasy.net/speedtest/ and http://www.speedtest.net/ Crash ID: bp-25fc8276-04d0-4a9c-8658-ac51d2161106 Crash ID: bp-ac42088f-05a7-4e90-9baa-155222161106 Crash ID: bp-09c61a5e-5d96-4be3-8b37-872eb2161106 Crash ID: bp-6fbcfc92-fe94-4194-9c72-e27752161106 Crash ID: bp-ed581173-4604-476d-ba2e-4aa2c2161106 https://support.mozilla.org/en-US/questions/1149202#answer-942425 Gary

Modified by goddi1

All Replies (1)

more options

https://support.mozilla.org/en-US/questions/1149202#answer-942425

This user has already; Perform a System File Check to fix corrupted system files Checked for updates for graphics drivers