This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Large attachments stop sending and require intervention.

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

more options

I call Thunderbird from a program to send out emails in batches. When an attachment exceeds approximately 14 MB, Thunderbird stops sending and requires manual intervention. The messages become stacked in a queue. I then must click the "Write" button for each message. I've modified the config file per a previous suggestion which makes a warning dialog disappear. However, Thunderbird still won't automatically send messages with attachments beyond approximately 14 MB. Is there a way to circumvent this behavior?

I call Thunderbird from a program to send out emails in batches. When an attachment exceeds approximately 14 MB, Thunderbird stops sending and requires manual intervention. The messages become stacked in a queue. I then must click the "Write" button for each message. I've modified the config file per a previous suggestion which makes a warning dialog disappear. However, Thunderbird still won't automatically send messages with attachments beyond approximately 14 MB. Is there a way to circumvent this behavior?

All Replies (3)

more options

Are you sure your service provider allows messages larger than 20MB? Keep in mind that encoding overhead adds about 33% to the size of an attachment, so a 15MB file results in a message of about 20MB.

The most efficient way, for both sender and recipient, to send large files is to upload the file to a (free) hosting service like OneDrive, Google Drive, Dropbox etc. and send the download link by email.

more options

Thanks for the reply... Yes, the service provider allows the attachments since when the messages become stacked, (Send windows), I simply click each send window's "Send" button and off the message goes.

I think I will try introducing a larger delay factor between sending messages. Right now I wait 30 seconds between each message. I'm just wondering if I am overwhelming TBird even though each message receives its own thread.

Thanks again...I'll report back

more options

If the problem is due to too many 'sends in the stack', it may work better if you Send in the Background:

http://kb.mozillazine.org/Thunderbird_3.0_-_New_Features_and_Changes#Send_in_Background