This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access email

more options

trying to recover email account, you send new password to account I can't get into How can I get into this account

trying to recover email account, you send new password to account I can't get into How can I get into this account

All Replies (1)

more options

Thunderbird has nothing to do with your email account or password. There is no place to even request a new password be sent from Thunderbird so that is not going to happen. Contact your email provider for help.