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Every time I open a new tab "Package Tracking" pops up with google search. It has no web address in address bar. How do I get rid of it?

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by philipp

stevec1224
stevec1224
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I don't have apps or programs or anything in firefox or my computer that would give me this. I did inadvertently download a program to track a package last month but have since deleted it. Help please.

I don't have apps or programs or anything in firefox or my computer that would give me this. I did inadvertently download a program to track a package last month but have since deleted it. Help please.

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove packagetracking and any other suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page