Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox slow to load up most sites and says "Looking up www.******" however doesn't happen with all sites this started today.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Shadow110

more options

Today I booted up my laptop with no issues at all and firefox seemingly isn't working correctly. Some webites such as reddit, runescape, news sites etc boot up in less than 2 seconds others well.. take 10-25 seconds to load and refuse to load the images on reddits preview as the sites themselves take ages to load as well. I'm not seeing any of these issues when I booted up Google Chrome and I have refreshed FireFox through the help menu.

Any ideas would be helpful

Today I booted up my laptop with no issues at all and firefox seemingly isn't working correctly. Some webites such as reddit, runescape, news sites etc boot up in less than 2 seconds others well.. take 10-25 seconds to load and refuse to load the images on reddits preview as the sites themselves take ages to load as well. I'm not seeing any of these issues when I booted up Google Chrome and I have refreshed FireFox through the help menu. Any ideas would be helpful

All Replies (1)

more options

Big time web slow down for some people today with new ransomware out. Also a Windows 10 update yesterday.

Try this: https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Also try disabling hardware-acceleration

Try to disable multi-process tabs in Firefox.

You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

   browser.tabs.remote.autostart = false
   browser.tabs.remote.autostart.2 = false 

https://support.mozilla.org/en-US/questions/1154165 You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. http://kb.mozillazine.org/About:config

There is also a Extension called Fat-Free Fox that I can not advocate for or against.. Being on a laptop the above is interesting.

Please let us know if this solved your issue or if need further assistance.