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Firefox crashes

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  • 1 has this problem
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  • Last reply by FredMcD

anichit1720
anichit1720
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AdapterDeviceID: 0x0116 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 05081028 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 1 AvailablePageFile: 5687652352 AvailablePhysicalMemory: 1964548096 AvailableVirtualMemory: 3690893312 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 48693248 BreakpadReserveSize: 67108864 BuildID: 20170628075643 CPUMicrocodeVersion: 0x28 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1501305356 E10SCohort: disqualified-test EMCheckCompatibility: true Email: FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1499091642 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 05081028, AdapterDriverVersion: 9.17.10.4229 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 112 StackTraces: {"crash_info":{"address":"0x5","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xc00000","code_id":"5953D1F883000","debug_file":"firefox.pdb","debug_id":"1521E244CFC446AA8FBFFFACC16DD97E2","end_addr":"0xc83000","filename":"firefox.exe","version":"54.0.1.6388"},{"base_addr":"0x5a580000","code_id":"589609EF7f000","debug_file":"mscms.pdb","debug_id":"4D2E97CD88354506A8BF3A2E10E0EFBC2","end_addr":"0x5a5ff000","filename":"mscms.dll","version":"6.3.9600.18589"},{"base_addr":"0x5a600000","code_id":"54503C492e000","debug_file":"XmlLite.pdb","debug_id":"26301BBC08C04CB3AFD914439CBC588F2","end_addr":"0x5a62e000","filename":"xmllite.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a630000","code_id":"54503E7C260000","debug_file":"Wpc.pdb","debug_id":"B5C07484BB49410ABBA5AA4E30593E0E2","end_addr":"0x5a890000","filename":"Wpc.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a890000","code_id":"5953CA4F68000","debug_file":"nssckbi.pdb","debug_id":"5E5FD1BF472C445994097E4333F917571","end_addr":"0x5a8f8000","filename":"nssckbi.dll","version":"54.0.1.6388"},{"base_addr":"0x5a900000","code_id":"5953CA4B19000","debug_file":"nssdbm3.pdb","debug_id":"FF0A2E82E783428781924873F7C70EF91","end_addr":"0x5a919000","filename":"nssdbm3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a920000","code_id":"5953CA6155000","debug_file":"freebl3.pdb","debug_id":"A0C96C09284442418C004431A0E038F81","end_addr":"0x5a975000","filename":"freebl3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a980000","code_id":"5953CA4E26000","debug_file":"softokn3.pdb","debug_id":"1969A7A498354DFDAC45E4EDE78C05ED1","end_addr":"0x5a9a6000","filename":"softokn3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a9b0000","code_id":"54504AE516000","debug_file":"usp10.pdb","debug_id":"540D2B5EAA204EE498E9AE068C7E592C1","end_addr":"0x5a9c6000","filename":"usp10.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a9d0000","code_id":"5953D62E315c000","debug_file":"xul.pdb","debug_id":"3379EA5B45364BF79A2C01C04E9019AB2","end_addr":"0x5db2c000","filename":"xul.dll","version":"54.0.1.6388"},{"base_addr":"0x5db30000","code_id":"5953D1F3b0000","debug_file":"lgpllibs.pdb","debug_id":"6404EE159958469F875FF4D2328228802","end_addr":"0x5dbe0000","filename":"lgpllibs.dll","version":"54.0.1.6388"},{"base_addr":"0x5dbe0000","code_id":"54504A168000","debug_file":"wsock32.pdb","debug_id":"2CA2F997582E46DEBFD5B1847D6AF4042","end_addr":"0x5dbe8000","filename":"wsock32.dll","version":"6.3.9600.17415"},{"base_addr":"0x5dbf0000","code_id":"5953D1F812f000","debug_file":"nss3.pdb","debug_id":"19FA203858144F548D7D427C83B377592","end_addr":"0x5dd1f000","filename":"nss3.dll","version":"54.0.1.6388"},{"base_addr":"0x5dd20000","code_id":"579994FCe0000","debug_file":"ucrtbase.pdb","debug_id":"3761F51D3FEE4EBDB1220B407EA3B12B1","end_addr":"0x5de00000","filename":"ucrtbase.dll","version":"10.0.14393.33"},{"base_addr":"0x5de00000","code_id":"57999B113000","debug_file":"api-ms-win-crt-utility-l1-1-0.pdb","debug_id":"22B37FB2FAC640F5B539D1B29E0BC2871","end_addr":"0x5de03000","filename":"api-ms-win-crt-utility-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de10000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-time-l1-1-0.pdb","debug_id":"1B3A0397DB6E4F7E9D851D2B967463341","end_addr":"0x5de13000","filename":"api-ms-win-crt-time-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de20000","code_id":"57999AF55000","debug_file":"api-ms-win-crt-multibyte-l1-1-0.pdb","debug_id":"17313201382F443189CC768799F252411","end_addr":"0x5de25000","filename":"api-ms-win-crt-multibyte-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de30000","code_id":"579994CE4000","debug_file":"api-ms-win-crt-convert-l1-1-0.pdb","debug_id":"F5AC01CDCD874A8780A5C388AC509E2E1","end_addr":"0x5de34000","filename":"api-ms-win-crt-convert-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de40000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-filesystem-l1-1-0.pdb","debug_id":"07F2A54978C94EBAB6CB51D32BA091331","end_addr":"0x5de43000","filename":"api-ms-win-crt-filesystem-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de50000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-heap-l1-1-0.pdb","debug_id":"BCCE61C40534445892124438423526AF1","end_addr":"0x5de53000","filename":"api-ms-win-crt-heap-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de60000","code_id":"57999B063000","debug_file":"api-ms-win-crt-locale-l1-1-0.pdb","debug_id":"F39F756FE28A4E03BFC9660327900A1F1","end_addr":"0x5de63000","filename":"api-ms-win-crt-locale-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de70000","code_id":"579994CE5000","debug_file":"api-ms-win-crt-math-l1-1-0.pdb","debug_id":"84093D8426424C34854A4350B952EA0F1","end_addr":"0x5de75000","filename":"api-ms-win-crt-math-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de80000","code_id":"579994CF4000","debug_file":"api-ms-win-crt-runtime-l1-1-0.pdb","debug_id":"DB62AA7499B343A3AA65D9EAF0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AdapterDeviceID: 0x0116 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 05081028 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 1 AvailablePageFile: 5687652352 AvailablePhysicalMemory: 1964548096 AvailableVirtualMemory: 3690893312 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 48693248 BreakpadReserveSize: 67108864 BuildID: 20170628075643 CPUMicrocodeVersion: 0x28 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1501305356 E10SCohort: disqualified-test EMCheckCompatibility: true Email: FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1499091642 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 05081028, AdapterDriverVersion: 9.17.10.4229 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 112 StackTraces: {"crash_info":{"address":"0x5","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xc00000","code_id":"5953D1F883000","debug_file":"firefox.pdb","debug_id":"1521E244CFC446AA8FBFFFACC16DD97E2","end_addr":"0xc83000","filename":"firefox.exe","version":"54.0.1.6388"},{"base_addr":"0x5a580000","code_id":"589609EF7f000","debug_file":"mscms.pdb","debug_id":"4D2E97CD88354506A8BF3A2E10E0EFBC2","end_addr":"0x5a5ff000","filename":"mscms.dll","version":"6.3.9600.18589"},{"base_addr":"0x5a600000","code_id":"54503C492e000","debug_file":"XmlLite.pdb","debug_id":"26301BBC08C04CB3AFD914439CBC588F2","end_addr":"0x5a62e000","filename":"xmllite.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a630000","code_id":"54503E7C260000","debug_file":"Wpc.pdb","debug_id":"B5C07484BB49410ABBA5AA4E30593E0E2","end_addr":"0x5a890000","filename":"Wpc.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a890000","code_id":"5953CA4F68000","debug_file":"nssckbi.pdb","debug_id":"5E5FD1BF472C445994097E4333F917571","end_addr":"0x5a8f8000","filename":"nssckbi.dll","version":"54.0.1.6388"},{"base_addr":"0x5a900000","code_id":"5953CA4B19000","debug_file":"nssdbm3.pdb","debug_id":"FF0A2E82E783428781924873F7C70EF91","end_addr":"0x5a919000","filename":"nssdbm3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a920000","code_id":"5953CA6155000","debug_file":"freebl3.pdb","debug_id":"A0C96C09284442418C004431A0E038F81","end_addr":"0x5a975000","filename":"freebl3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a980000","code_id":"5953CA4E26000","debug_file":"softokn3.pdb","debug_id":"1969A7A498354DFDAC45E4EDE78C05ED1","end_addr":"0x5a9a6000","filename":"softokn3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a9b0000","code_id":"54504AE516000","debug_file":"usp10.pdb","debug_id":"540D2B5EAA204EE498E9AE068C7E592C1","end_addr":"0x5a9c6000","filename":"usp10.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a9d0000","code_id":"5953D62E315c000","debug_file":"xul.pdb","debug_id":"3379EA5B45364BF79A2C01C04E9019AB2","end_addr":"0x5db2c000","filename":"xul.dll","version":"54.0.1.6388"},{"base_addr":"0x5db30000","code_id":"5953D1F3b0000","debug_file":"lgpllibs.pdb","debug_id":"6404EE159958469F875FF4D2328228802","end_addr":"0x5dbe0000","filename":"lgpllibs.dll","version":"54.0.1.6388"},{"base_addr":"0x5dbe0000","code_id":"54504A168000","debug_file":"wsock32.pdb","debug_id":"2CA2F997582E46DEBFD5B1847D6AF4042","end_addr":"0x5dbe8000","filename":"wsock32.dll","version":"6.3.9600.17415"},{"base_addr":"0x5dbf0000","code_id":"5953D1F812f000","debug_file":"nss3.pdb","debug_id":"19FA203858144F548D7D427C83B377592","end_addr":"0x5dd1f000","filename":"nss3.dll","version":"54.0.1.6388"},{"base_addr":"0x5dd20000","code_id":"579994FCe0000","debug_file":"ucrtbase.pdb","debug_id":"3761F51D3FEE4EBDB1220B407EA3B12B1","end_addr":"0x5de00000","filename":"ucrtbase.dll","version":"10.0.14393.33"},{"base_addr":"0x5de00000","code_id":"57999B113000","debug_file":"api-ms-win-crt-utility-l1-1-0.pdb","debug_id":"22B37FB2FAC640F5B539D1B29E0BC2871","end_addr":"0x5de03000","filename":"api-ms-win-crt-utility-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de10000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-time-l1-1-0.pdb","debug_id":"1B3A0397DB6E4F7E9D851D2B967463341","end_addr":"0x5de13000","filename":"api-ms-win-crt-time-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de20000","code_id":"57999AF55000","debug_file":"api-ms-win-crt-multibyte-l1-1-0.pdb","debug_id":"17313201382F443189CC768799F252411","end_addr":"0x5de25000","filename":"api-ms-win-crt-multibyte-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de30000","code_id":"579994CE4000","debug_file":"api-ms-win-crt-convert-l1-1-0.pdb","debug_id":"F5AC01CDCD874A8780A5C388AC509E2E1","end_addr":"0x5de34000","filename":"api-ms-win-crt-convert-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de40000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-filesystem-l1-1-0.pdb","debug_id":"07F2A54978C94EBAB6CB51D32BA091331","end_addr":"0x5de43000","filename":"api-ms-win-crt-filesystem-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de50000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-heap-l1-1-0.pdb","debug_id":"BCCE61C40534445892124438423526AF1","end_addr":"0x5de53000","filename":"api-ms-win-crt-heap-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de60000","code_id":"57999B063000","debug_file":"api-ms-win-crt-locale-l1-1-0.pdb","debug_id":"F39F756FE28A4E03BFC9660327900A1F1","end_addr":"0x5de63000","filename":"api-ms-win-crt-locale-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de70000","code_id":"579994CE5000","debug_file":"api-ms-win-crt-math-l1-1-0.pdb","debug_id":"84093D8426424C34854A4350B952EA0F1","end_addr":"0x5de75000","filename":"api-ms-win-crt-math-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de80000","code_id":"579994CF4000","debug_file":"api-ms-win-crt-runtime-l1-1-0.pdb","debug_id":"DB62AA7499B343A3AA65D9EAF0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FredMcD
FredMcD
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