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My sub folders have disappeared - how do I recover them

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by Toad-Hall

IanGirvan
IanGirvan
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I went into my emails and noted my sub folders had disappeared. There has been no changes from my side so can anybody advise how to hopefully recover them.

Thanks

I went into my emails and noted my sub folders had disappeared. There has been no changes from my side so can anybody advise how to hopefully recover them. Thanks

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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check you have this setting: 'Menu icon' > 'Folders' > 'All'

If imap mail account: check to see if those folders have been subscribed to be seen. Right click on mail account in Folder Pane and select 'Subscribe' to see the list.

Is this an imap or pop mail account?

Modified by Toad-Hall