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How do I easily get rid of a duplicate Inbox?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

Chucke_Anderson
Chucke_Anderson
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I have two identical Inboxes each of which receive the same messages - time, size and sender are the same. I only need one inbox. How can I successfully delete the unwanted Inbox. I have been seriously looking for a way to do this and nothing has appeared.

Thanks for Suggestions.

Regards, Chucke_Anderson

I have two identical Inboxes each of which receive the same messages - time, size and sender are the same. I only need one inbox. How can I successfully delete the unwanted Inbox. I have been seriously looking for a way to do this and nothing has appeared. Thanks for Suggestions. Regards, Chucke_Anderson

All Replies (1)

Zenos
Zenos
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Sounds like you have the same email account set up twice. To allow us to check this, please post your Troubleshooting Information.

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button "Copy to clipboard" to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please post back with this information and any other questions you might have.