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adding an icloud mail account to TB

  • 16 replies
  • 1 has this problem
  • 1 view
  • Last reply by caribooinn

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I have tried several times to add my icloud imap mail account to TB without success.

I have been able to talk to a live person at Apple and they have tried there best to help me. They have an app. specific passwords for third party applications. I have used this password in my setup with TB.

The enclosed image shows the settings from Apple for this mail account. A second image shows the error message when trying to send an email from this icloud account.

I would really appreciate any help you can give me to fix this problem. Linda

I have tried several times to add my icloud imap mail account to TB without success. I have been able to talk to a live person at Apple and they have tried there best to help me. They have an app. specific passwords for third party applications. I have used this password in my setup with TB. The enclosed image shows the settings from Apple for this mail account. A second image shows the error message when trying to send an email from this icloud account. I would really appreciate any help you can give me to fix this problem. Linda
Attached screenshots

All Replies (16)

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Per Apple's site the username is just the portion before the @ sign. You would think the Apple genius at their help desk would know that. https://support.apple.com/en-us/HT202304

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I know the username is the portion before the @ sign. I didn’t realize it but the screen shot was a old image as we were trying everything possible.

The following images are taken from the settings within TB:

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I think you have to use your @me.com address for the outgoing server User name, but just the part before the @ for the incoming User name.

https://discussions.apple.com/thread/3880703

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Is this what you want?

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This setting does not work.

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Please look at your screenshot. The username still has @icloud.com on each screen and you removed it from the server name which is why it will never work like that.

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Your first picture shows the full email address for the User Name, instead of just the part before the @. Also, you should use imap.mail.me.com for the incoming Server Name, not caribooinn. Your outgoing server looks right, although I don't know if it matters if you use your icloud.com address for the User Name or a me.com address (reference).

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Would you please check my changes:

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That looks right. For the outgoing server, some users find it works with the same User Name as for the incoming server, i.e. just the part before the @.

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It's not working. I have generated a new app. specific password in my Apple settings and close TB out and used new password. Window says, Login Failed and wants a password.

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iCloud works with my Mac Mail but not TB.

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Did you generate the app password with 2-factor authentication or 2-step verification? According to the link in my previous reply, you need a 2-step verification app password for TB, and that can only be generated after you have 2-factor authentication set up.

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Yes, I have 2-factor authentication and the app specific password for 3rd Party apps. I created a TB app specific password and use this when TB asks for a password.

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Do you have an anti virus? What is it?

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No Anti Virus.

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Have you given up on this issue? Linda