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Certificate error on some Google domains

  • 3 replies
  • 14 have this problem
  • 31 views
  • Last reply by _keith_

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Hi,

I am getting an SEC_ERROR_UNKNOWN_ISSUER on some (but not all) Google domains, YouTube for example. I am only getting the certificate error inside Firefox (I also have Chrome and Safari and they don't report a problem) and I *am* continuing to get the error while in safe mode (with all extensions disabled). I have added the troubleshooting info to this post, so feel free to check out the plug-ins I have installed.

I have read the troubleshooting guide on SEC_ERROR_UNKNOWN_ISSUER and I do not have any of the problems listed there. For example: I do not have any AV installed and my timezone and date/time are correct.

I've gone though the certificate chain (see reply - the chain is too large to put into this post) and the root cert looks off to me. It claims to be 'GeoTrust Global CA' but the fingerprint does _not_ match the fingerprint of the cert visible in the Certificate Manager (Preferences -> Privacy & Security -> View Certificates -> Authorities -> GeoTrust Global CA -> View) and the Issuer is 'O=Equifax, OU=Equifax Secure Certificate Authority' whereas it should be 'O=GeoTrust Inc. OU=GeoTrust Global CA'.

I think this problem only manifested itself yesterday (perhaps the day before), and I haven't installed any new software recently (although it is possible something may have updated itself).

Now, I suspect that I could make this all go away by trashing or refreshing my profile, but I'd quite like to know where this cert is coming from. If I do happen to have a rouge plugin (or similar) then I'd prefer to know.


All help and suggestions welcome. Thanks in advance!

Hi, I am getting an SEC_ERROR_UNKNOWN_ISSUER on some (but not all) Google domains, YouTube for example. I am only getting the certificate error inside Firefox (I also have Chrome and Safari and they don't report a problem) and I *am* continuing to get the error while in safe mode (with all extensions disabled). I have added the troubleshooting info to this post, so feel free to check out the plug-ins I have installed. I have read the troubleshooting guide on SEC_ERROR_UNKNOWN_ISSUER and I do not have any of the problems listed there. For example: I do not have any AV installed and my timezone and date/time are correct. I've gone though the certificate chain (see reply - the chain is too large to put into this post) and the root cert looks off to me. It claims to be 'GeoTrust Global CA' but the fingerprint does _not_ match the fingerprint of the cert visible in the Certificate Manager (Preferences -> Privacy & Security -> View Certificates -> Authorities -> GeoTrust Global CA -> View) and the Issuer is 'O=Equifax, OU=Equifax Secure Certificate Authority' whereas it should be 'O=GeoTrust Inc. OU=GeoTrust Global CA'. I think this problem only manifested itself yesterday (perhaps the day before), and I haven't installed any new software recently (although it is possible something may have updated itself). Now, I suspect that I could make this all go away by trashing or refreshing my profile, but I'd quite like to know where this cert is coming from. If I do happen to have a rouge plugin (or similar) then I'd prefer to know. All help and suggestions welcome. Thanks in advance!

Chosen solution

I have just seen the discussion at https://support.mozilla.org/en-US/questions/1200716 and I see that this seems to be a (hopefully temporary) problem with the Google OCSP server.

I'll set 'security.OCSP.require' to 'false' for the next couple of days. Hopefully Google will fix this soon.

Read this answer in context 👍 1

All Replies (3)

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First part:

-- https://youtube.co.uk/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIWsDCCFZigAwIBAgIIPigcD007MrAwDQYJKoZIhvcNAQELBQAwSTELMAkGA1UE BhMCVVMxEzARBgNVBAoTCkdvb2dsZSBJbmMxJTAjBgNVBAMTHEdvb2dsZSBJbnRl cm5ldCBBdXRob3JpdHkgRzIwHhcNMTgwMTEwMDkzOTAwWhcNMTgwNDA0MDkzOTAw WjBuMQswCQYDVQQGEwJVUzETMBEGA1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UEBwwN TW91bnRhaW4gVmlldzETMBEGA1UECgwKR29vZ2xlIEluYzEdMBsGA1UEAwwUbWlz Yy1zbmkueW91dHViZS5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIB AQCR++QRedO6Xve5t0HzVmwHPq4ozQyRzymjbaWG7nchUwXkrg5VZ6gKMVIWIKKO ETJJTc396SaijkZlDhoenaXjpfgfhgoVfyA4LEnBb+XVgZnQPQmfWZlLMwZtk2fw O2LQfEdkKP9NuSRff8/4iOpmYRajwinLQgiGCmBhu+odr3lrfO7yfvAbwADeRUYg NRMZ6w2iTvX72oe/6mNy/RLyzFsVV+K75XuUq5dfxCyoGyx5FTPOYaiGHbs8EzzB 9TCnN5hRIHwTcQ3BAdFtNTbdENl7kTroBAv7VER1xyim/VLIQIKAH0VwJY5HX0nK KPbBWo6g0phO2VLBphnP9hUDAgMBAAGjghN1MIITcTATBgNVHSUEDDAKBggrBgEF BQcDATCCEksGA1UdEQSCEkIwghI+ghRtaXNjLXNuaS55b3V0dWJlLmNvbYIMKi55 b3V0dWJlLmFlggwqLnlvdXR1YmUuYWyCDCoueW91dHViZS5hbYIMKi55b3V0dWJl LmF0ggwqLnlvdXR1YmUuYXqCDCoueW91dHViZS5iYYIMKi55b3V0dWJlLmJlggwq 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END CERTIFICATE-----
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Second part (of two) --


BEGIN CERTIFICATE-----

MIIEKDCCAxCgAwIBAgIQAQAhJYiw+lmnd+8Fe2Yn3zANBgkqhkiG9w0BAQsFADBC MQswCQYDVQQGEwJVUzEWMBQGA1UEChMNR2VvVHJ1c3QgSW5jLjEbMBkGA1UEAxMS R2VvVHJ1c3QgR2xvYmFsIENBMB4XDTE3MDUyMjExMzIzN1oXDTE4MTIzMTIzNTk1 OVowSTELMAkGA1UEBhMCVVMxEzARBgNVBAoTCkdvb2dsZSBJbmMxJTAjBgNVBAMT HEdvb2dsZSBJbnRlcm5ldCBBdXRob3JpdHkgRzIwggEiMA0GCSqGSIb3DQEBAQUA A4IBDwAwggEKAoIBAQCcKgR3XNhQkToGo4Lg2FBIvIk/8RlwGohGfuCPxfGJziHu Wv5hDbcyRImgdAtTT1WkzoJile7rWV/G4QWAEsRelD+8W0g49FP3JOb7kekVxM/0 Uw30SvyfVN59vqBrb4fA0FAfKDADQNoIc1Fsf/86PKc3Bo69SxEE630k3ub5/DFx +5TVYPMuSq9C0svqxGoassxT3RVLix/IGWEfzZ2oPmMrhDVpZYTIGcVGIvhTlb7j gEoQxirsupcgEcc5mRAEoPBhepUljE5SdeK27QjKFPzOImqzTs9GA5eXA37Asd57 r0Uzz7o+cbfe9CUlwg01iZ2d+w4ReYkeN8WvjnJpAgMBAAGjggERMIIBDTAfBgNV HSMEGDAWgBTAephojYn7qwVkDBF9qn1luMrMTjAdBgNVHQ4EFgQUSt0GFhu89mi1 dvWBtrtiGrpagS8wDgYDVR0PAQH/BAQDAgEGMC4GCCsGAQUFBwEBBCIwIDAeBggr BgEFBQcwAYYSaHR0cDovL2cuc3ltY2QuY29tMBIGA1UdEwEB/wQIMAYBAf8CAQAw NQYDVR0fBC4wLDAqoCigJoYkaHR0cDovL2cuc3ltY2IuY29tL2NybHMvZ3RnbG9i YWwuY3JsMCEGA1UdIAQaMBgwDAYKKwYBBAHWeQIFATAIBgZngQwBAgIwHQYDVR0l BBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMA0GCSqGSIb3DQEBCwUAA4IBAQDKSeWs 12Rkd1u+cfrP9B4jx5ppY1Rf60zWGSgjZGaOHMeHgGRfBIsmr5jfCnC8vBk97nsz qX+99AXUcLsFJnnqmseYuQcZZTTMPOk/xQH6bwx+23pwXEz+LQDwyr4tjrSogPsB E4jLnD/lu3fKOmc2887VJwJyQ6C9bgLxRwVxPgFZ6RGeGvOED4Cmong1L7bHon8X fOGLVq7uZ4hRJzBgpWJSwzfVO+qFKgE4h6LPcK2kesnE58rF2rwjMvL+GMJ74N87 L9TQEOaWTPtEtyFkDbkAlDASJodYmDkFOA/MgkgMCkdm7r+0X8T/cKjhf4t5K7hl MqO5tzHpCvX2HzLc


END CERTIFICATE-----
BEGIN CERTIFICATE-----

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END CERTIFICATE-----
more options

Chosen Solution

I have just seen the discussion at https://support.mozilla.org/en-US/questions/1200716 and I see that this seems to be a (hopefully temporary) problem with the Google OCSP server.

I'll set 'security.OCSP.require' to 'false' for the next couple of days. Hopefully Google will fix this soon.