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Bookmarks dissappeared on on machine with Firefox Account

  • 1 reply
  • 1 has this problem
  • 21 views
  • Last reply by FredMcD

paulsun
paulsun
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I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all still there. I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear. Can anyone help?

All Replies (1)

FredMcD
FredMcD
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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.

paulsun said

All my bookmarks at work have disaapeared, but they are all still there.

I think what you mean is the work computer lost its data but your home computer still has them.

What about the rest of the work profile? Is everything else still there? History, settings, passwords . . . . .


Places Maintenance [v57+] See; https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox#w_places-database

http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file