Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

With install of this latest version of Firefox, cannot access any websites, but just get the message "Your connection is not secure". Other browsers connect ok.

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by WestEnd

mozillagirl4619
mozillagirl4619
more options

We love using Firefox! With install of this latest version update of Firefox, we cannot access any websites, but just get the message "Your connection is not secure". Other browsers are able to connect fine. Would you please let us know how to get Firefox going again without compromising PC security? Greatly appreciate your assistance!

We love using Firefox! With install of this latest version update of Firefox, we cannot access any websites, but just get the message "Your connection is not secure". Other browsers are able to connect fine. Would you please let us know how to get Firefox going again without compromising PC security? Greatly appreciate your assistance!

All Replies (1)

WestEnd
WestEnd
more options

Post a screen shot of the error? And what if any site can you post that shows what it says so other can see if they get the same error. Also check your A/V or Firewall to see if it isn't blocking your access as well.