Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox continues to save passwords in spite of settings

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by knotatypo

more options

Firefox continues to save passwords for sites I told it not to. In particular, Amazon. It is not in the list of sites to save passwords for but IS in the list of sites to exclude. And yet it continues to save the login and password.

in a previous question concerning sync:

New computer, used 'Sync' to transfer Firefox to new computer. No problem there, congrats. Problem comes into the the new computer now knows all the passwords to sites that I told Firefox to never save. Obviously the first problem is that it somehow knows the passwords and of course that means that Firefox has been saving the passwords somewhere. Firefox is supposed to be big on security, well this is definitely a problem.

No replies to this.

Am I the only one noticing these security problems?

Thanks, Chris

Firefox continues to save passwords for sites I told it not to. In particular, Amazon. It is not in the list of sites to save passwords for but IS in the list of sites to exclude. And yet it continues to save the login and password. in a previous question concerning sync: New computer, used 'Sync' to transfer Firefox to new computer. No problem there, congrats. Problem comes into the the new computer now knows all the passwords to sites that I told Firefox to never save. Obviously the first problem is that it somehow knows the passwords and of course that means that Firefox has been saving the passwords somewhere. Firefox is supposed to be big on security, well this is definitely a problem. No replies to this. Am I the only one noticing these security problems? Thanks, Chris

Chosen solution

Just dumping the cache seems to have worked (at least for now).

Thanks

Read this answer in context 👍 0

All Replies (2)

more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

more options

Chosen Solution

Just dumping the cache seems to have worked (at least for now).

Thanks