This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't download with firefox. download folder has .part file. other browers download fine

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Firefox won't download files. I am left with a file that is a incomplete, with the extension .part and a random name. When restarting in safe mode I am able to download but this is very annoying to have to do everytime I launch the browser.

Firefox won't download files. I am left with a file that is a incomplete, with the extension .part and a random name. When restarting in safe mode I am able to download but this is very annoying to have to do everytime I launch the browser.

All Replies (3)

more options

If it works in Safe Mode, means there's another problem. What extensions do you have installed?

Modified by Tomatoshadow2

more options

I have no extensions, or themes. Plugins and add-ons are deactivated.

Downloads are working when in safe mode but its annoying to have to boot/switch to safe mode to use the browser.

more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.