This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

just changed to windows 10 from 7 its imap not pop thunderbird now deletes my messages from the inbox when the host server deletes them.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Zenos

mtiatl
mtiatl
more options

My host server is set to delete messages after 3-days when I was using windows 7 this did not effect the messages in my Thunderbird inbox. Now that this computer uses windows 10 Thunderbird deletes my messages from its inbox when the host server deletes them. I want to save all my messages in my Thunderbird inbox.

My host server is set to delete messages after 3-days when I was using windows 7 this did not effect the messages in my Thunderbird inbox. Now that this computer uses windows 10 Thunderbird deletes my messages from its inbox when the host server deletes them. I want to save all my messages in my Thunderbird inbox.

All Replies (1)

Zenos
Zenos
more options

That sounds as if you are using IMAP but accustomed to POP. It's doing exactly what IMAP should do.

Your options are:

  1. Remove the IMAP-connected account and set it up again using POP, or
  2. Keep the IMAP-connected account, and adapt to the way it works by moving those messages you want to keep to somewhere on your computer, such as another POP account, or the Local Folders account built into Thunderbird.