This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks dosen't work anymore also with a fresh reinstall

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

reinstall as new no addon, red message say it is impossible save bookmarks, and that is. Unable to resolve.

reinstall as new no addon, red message say it is impossible save bookmarks, and that is. Unable to resolve.

Chosen solution

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 0

All Replies (4)

more options

Hi, please do this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Chosen Solution

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Solved by creating a new profile (mozillafirefox.exe -P) and importing syncronized with other firefox installation, but those bookmark is lost forever. Important it was time that Firefox was forgetting the password so i started to keep a copy to restore, so the most important info still i have. I don't understand why is so instable firefox, why now we can't see individual cookie... so i choose to keep the less is possible. Thing seems not get better. Hope in next release.

more options

You can use the Storage Inspector to check individual cookies and other types of storage. You can remove specific items via the right-click context menu.