This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox thinks I'm in Canada. Every webisite I go to thinks I'm in Canada but I'm in USA. What could be wrong?

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by FredMcD

more options

Every website I visit it thinks I'm in Canada. I'm concerned I've been hacked or there is foul play here. This started a few months ago.

Anyone have any insight as to why it thinks I'm in Canada or how to fix it?

Every website I visit it thinks I'm in Canada. I'm concerned I've been hacked or there is foul play here. This started a few months ago. Anyone have any insight as to why it thinks I'm in Canada or how to fix it?

All Replies (2)

more options

Posted to websites think I'm in Canada. How to change to USA? by jscher2000:

Websites usually "geolocate" you based on your computer IP address, which usually is assigned by your service provider. However, there are some ways that your IP address might vary from that assigned by your service provider, if you use a Private VPN, Tor, or a service like Hola to route your connection through someone else's network or computer.

These are some sites that show the location associated with your current IP address: If neither of those shows Canada, perhaps there is some information a website saved in a cookie that incorrectly placed you there. But if it affects all sites, that's not likely.

You may also want to ensure that your router is configured to the correct region.

It's also possible that you are being directed to the Canadian version of a website because your DNS record is incorrect. DNS is the service that converts a website URL to an IP address that Firefox uses to find the website's server. This information is stored on your computer like a phonebook. If the server has changed or if your computer was given the wrong IP address, that information my be invalid or outdated.

Try flushing your DNS to reset your DNS records.

more options

What do these websites say about your location?

http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?

http://browserleaks.com/geo

https://html5demos.com/geo/


How to set your location manually in Firefox(Windows) https://support.mozilla.org/en-US/questions/1197142#answer-1115502