This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Browsing reddit.com freezes windows

  • 5 replies
  • 1 has this problem
  • 8 views
  • Last reply by tanin

tanin
tanin
more options

Since a few days ago I noticed that when I browse reddit.com on Firefox my pc freezes.

This does not happen when I browse reddit.com with Chrome.

Windows 10 with FF 60.0.1.

Since a few days ago I noticed that when I browse reddit.com on Firefox my pc freezes. This does not happen when I browse reddit.com with Chrome. Windows 10 with FF 60.0.1.

All Replies (5)

Shadow110
Shadow110
more options

HI, try disabling the Reddit Enhancement Suite Extension you have installed.

Shadow110
Shadow110
more options

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

tanin
tanin Question owner
more options

Pkshadow said

HI, try disabling the Reddit Enhancement Suite Extension you have installed.

Hey.

I thought this solved my problem, but no. Apparently FF freezes only on sub reddits with animated gifs...

Shadow110
Shadow110
more options

Hi, This was a Bug 2 yrs ago but fixed. Please see solution here : https://support.mozilla.org/en-US/questions/1178597 and make sure please you go through it all.

tanin
tanin Question owner
more options

Pkshadow said

Hi, This was a Bug 2 yrs ago but fixed. Please see solution here : https://support.mozilla.org/en-US/questions/1178597 and make sure please you go through it all.

This will not freeze FF.

I think I know how to reproduce this for me. Go to a sub reddit with gifs, for example https://www.reddit.com/r/gifs/.

Now you have to choose the display format (see picture). When browsing like this, FF freezes after a few seconds.