This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems connecting to NordVPN with Firefox

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by antonio8909

more options

Hi,

Since two weeks ago, I can't use NordVPN with Firefox. At that VPN system there are 3 methods of connection: The Windows app, the Firefox extension or setting up an HTTP proxy. I tried all of them and Firefox always says that a problem occured and the coneection can't be made.

I already tried cleaning Firefox, and restarting all settings. I also tried in another PC and nothing worked.

I also tried with another 2 browsers and they worked perfectly. I'd contacted to NordVPN's support and they said that it's a problem of Firefox.

Can anyone help me?

Thanks

Hi, Since two weeks ago, I can't use NordVPN with Firefox. At that VPN system there are 3 methods of connection: The Windows app, the Firefox extension or setting up an HTTP proxy. I tried all of them and Firefox always says that a problem occured and the coneection can't be made. I already tried cleaning Firefox, and restarting all settings. I also tried in another PC and nothing worked. I also tried with another 2 browsers and they worked perfectly. I'd contacted to NordVPN's support and they said that it's a problem of Firefox. Can anyone help me? Thanks

All Replies (2)

more options

Did you delete the Mozilla folder before reinstall FF? FF can't really do much about VPN since that comes from their side it only connects to it. If they have a security lapse when the Browser checks it probably won't connect or you have a program in FF that is blocking the connection.

more options

I deleted all. I don't have more programs at Firefox