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Delete message not working

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by christ1

Pooh Bear
Pooh Bear
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Deleted messages are not being sent to designated deleted folder, but deleted altogether I followed these steps: Server settings>Delegte message>Move to this folder>Choose a folder>Delete message>OK Close but then defaults back to choose folder and messages are still deleted altogether I'm not using G-Mail We have two computers, both using Win 10 and Thunderbird and on the other computer where settings appear to be the same this problem doesn't exist Appreciate any assistance.

Deleted messages are not being sent to designated deleted folder, but deleted altogether I followed these steps: Server settings>Delegte message>Move to this folder>Choose a folder>Delete message>OK Close but then defaults back to choose folder and messages are still deleted altogether I'm not using G-Mail We have two computers, both using Win 10 and Thunderbird and on the other computer where settings appear to be the same this problem doesn't exist Appreciate any assistance.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Try to right-click Trash - Empty Trash before deleting messages. Is there any difference?