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installing updates at every startup but no version change

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

zzz_zzz
zzz_zzz
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Each time I start firefox, there is a notification "installing updates" but the version remains unchanged. I suspect some insufficient access rights in WIN 10 64bit but I don't know what to check. The file ‪D:\prog\FirefoxPortableESR\Data\profile\prefs.js has read, write, change and execute permissions for all users. Thanks in advance

Each time I start firefox, there is a notification "installing updates" but the version remains unchanged. I suspect some insufficient access rights in WIN 10 64bit but I don't know what to check. The file ‪D:\prog\FirefoxPortableESR\Data\profile\prefs.js has read, write, change and execute permissions for all users. Thanks in advance

All Replies (2)

zzz_zzz
zzz_zzz Question owner
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Added screen shots

FredMcD
FredMcD
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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia