This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

start up problem

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

more options

when I start Firefox it tells me my profile is missing. I did a clean install and got the same message

when I start Firefox it tells me my profile is missing. I did a clean install and got the same message

All Replies (3)

more options

Chosen Solution

more options

Got it to work with one of the above solutions Thank you

more options

Glad to help. Safe Surfing.