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Thunderbird hangs on 'checking password' in 'set up an existing email account' for gmail account standard windows 10

  • 3 replies
  • 1 has this problem
  • 34 views
  • Last reply by alan_darl

alan_darl
alan_darl
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Hanging on checking password when trying to set up an account for a gmail address using thunderbird's defaults for the setup -- password is ok, can access the gmail account on-line. Previously have deleted the same account in an attempt to solve problem with hanging while trying to load messages -- this seems to have been related to deleting duplicated (somehow) entries from my personal address book. Have tried adding a different gmail account and this gives the same problem.

will monitor gmail on-line for any help

Hanging on checking password when trying to set up an account for a gmail address using thunderbird's defaults for the setup -- password is ok, can access the gmail account on-line. Previously have deleted the same account in an attempt to solve problem with hanging while trying to load messages -- this seems to have been related to deleting duplicated (somehow) entries from my personal address book. Have tried adding a different gmail account and this gives the same problem. will monitor gmail on-line for any help

Chosen solution

problem solved by uninstalling then reinstalling Thunderbird.

Matt == thanks for response

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All Replies (3)

Matt
Matt
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Using Nortons by any chance? When I set up an account on a machine with it installed exactly what you are talking about. I turned of SONAR to make it get out of the way if memory serves me correctly.

alan_darl
alan_darl Question owner
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Matt said

Using Nortons by any chance? When I set up an account on a machine with it installed exactly what you are talking about. I turned of SONAR to make it get out of the way if memory serves me correctly.

No not using Norton

alan_darl
alan_darl Question owner
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Chosen Solution

problem solved by uninstalling then reinstalling Thunderbird.

Matt == thanks for response