This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

one specific email keeps downloading and blocks all other emails from downloading

more options

one specific email keeps downloading and blocks all other emails from downloading. It has now downloaded 25-30 times. it is on email address parnell@hehhehheh.com This is a copy of the message header:

X-Account-Key: account1 X-UIDL: 1548889329.234814.p3plgemini01-09.prod.phx.1206093568 X-Mozilla-Status: 0000 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: (qmail 23081 invoked by uid 30297); 30 Jan 2019 23:02:09 -0000 Received: from unknown (HELO p3plibsmtp03-01.prod.phx3.secureserver.net) ([68.178.213.113])

         (envelope-sender <notification@facebookmail.com>)
         by p3plsmtp01-01-25.prod.phx3.secureserver.net (qmail-1.03) with SMTP
         for <parnell@hehhehheh.com>; 30 Jan 2019 23:02:09 -0000

Received: from mx-out.facebook.com ([66.220.155.140]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 256/256 bits) (Client did not present a certificate) by bizsmtp with ESMTP id oyrugaNbopeRLoyrwgbEm5; Wed, 30 Jan 2019 16:02:09 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=facebookmail.com; s=s1024-2013-q3; t=1548889325; bh=T2ji7iP8gKBzDTUXYBghJJQlYPYQqnKbBFK9lbyEzHk=; h=Date:To:Subject:From:MIME-Version:Content-Type; b=mLmJevwwYBhe9Tl2pFTBiIArTBdXOGLAwm4CaMt9aiz1K19sspm62L69dr5puJQSo v7JvxJkdkptGg76mmdlnHF+6LsyUqt8yWn+ZBf4Wp7dMU9JqerkNvcQuk4HyqRHrBf mIslTBDrQZejbTCkrlEBc3lGlHj4hfat7yRsIfVo= Received: from facebook.com (l5jalm2102GFi4GBrU+ChgM8FdWPs5p42xCKEzbGrK61lax0Uy0GW7qdMnR6feeR 2401:db00:2040:90f3:face:0000:000f:0000)

by facebook.com with Thrift id 1036a3a024e311e99f01000af7a4119c-302bc5d0;
Wed, 30 Jan 2019 15:02:05 -0800

X-Facebook: from 2401:db00:2050:41b2:face:0:37:0 ([MTI3LjAuMC4x]) by async with HTTPS (ZuckMail); Date: Wed, 30 Jan 2019 15:02:05 -0800 To: "CARTOONS, CARTOONS, CARTOONS" <479178532498494@groups.facebook.com> Subject: [CARTOONS, CARTOONS, CARTOONS] GET THE HELL OFF MY LAWN! X-Priority: 3 X-Mailer: ZuckMail [version 1.00] Return-Path: notification@facebookmail.com From: "Lee O. Mele" <notification@facebookmail.com> Reply-to: Reply to Comment <g+41hzxolb000zg3e72jln006g9nl5tco0000zg4fzme7r3yg46@groups.facebook.com> Errors-To: notification@facebookmail.com X-Facebook-Notify: group_activity:from_non_friend; mailid=580b49c539576G5af3142e5ebbG580b2e5baeaebG96 List-Unsubscribe: <https://www.facebook.com/o.php?k=AS2GCcc87FD5uF5u&u=100000062135995&mid=580b49c539576G5af3142e5ebbG580b2e5baeaebG96> List-Id: <479178532498494.groups.facebook.com> In-Reply-To: <655254121557600-479178532498494@groups.facebook.com> References: <655254121557600-479178532498494@groups.facebook.com> Feedback-ID: 0:group_activity:Facebook X-FACEBOOK-PRIORITY: 0 X-Auto-Response-Suppress: All MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_c2adf462a5089d2d4d4ba69283434919" X-FB-Message-ID: <655254121557600-479178532498494@groups.facebook.com> Message-ID: <1036a3a024e311e99f01000af7a4119c-302bc5d0@f789af1033ce1bf34b4997322bbf4f8dedb1331d5fd7f2a2b2779112cfeafd61> X-CMAE-Envelope: MS4wfBsb7sVHt19sGeN/xh2o8t0Z7ZAFsWM2BcTbyKvRKBz6RkAsvVHb4MfH8CQYwo0vFADIYaj54KiEcDz8mOsTytsK0olQXk2fMe3qfZ+m1mxXe+kLkuSi

VXlxfy5rVfuV5EvktCi2NWnq4XAUPsI1pAoFULlZjqErHXNONJfNVBsGo65z89GaNegMQm1of/7h6+zvpvDFomRudNOF7z67me0=

X-Nonspam: None X-Antivirus: AVG (VPS 190131-0, 01/31/2019), Inbound message X-Antivirus-Status: Clean

one specific email keeps downloading and blocks all other emails from downloading. It has now downloaded 25-30 times. it is on email address parnell@hehhehheh.com This is a copy of the message header: X-Account-Key: account1 X-UIDL: 1548889329.234814.p3plgemini01-09.prod.phx.1206093568 X-Mozilla-Status: 0000 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: (qmail 23081 invoked by uid 30297); 30 Jan 2019 23:02:09 -0000 Received: from unknown (HELO p3plibsmtp03-01.prod.phx3.secureserver.net) ([68.178.213.113]) (envelope-sender <notification@facebookmail.com>) by p3plsmtp01-01-25.prod.phx3.secureserver.net (qmail-1.03) with SMTP for <parnell@hehhehheh.com>; 30 Jan 2019 23:02:09 -0000 Received: from mx-out.facebook.com ([66.220.155.140]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 256/256 bits) (Client did not present a certificate) by bizsmtp with ESMTP id oyrugaNbopeRLoyrwgbEm5; Wed, 30 Jan 2019 16:02:09 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=facebookmail.com; s=s1024-2013-q3; t=1548889325; bh=T2ji7iP8gKBzDTUXYBghJJQlYPYQqnKbBFK9lbyEzHk=; h=Date:To:Subject:From:MIME-Version:Content-Type; b=mLmJevwwYBhe9Tl2pFTBiIArTBdXOGLAwm4CaMt9aiz1K19sspm62L69dr5puJQSo v7JvxJkdkptGg76mmdlnHF+6LsyUqt8yWn+ZBf4Wp7dMU9JqerkNvcQuk4HyqRHrBf mIslTBDrQZejbTCkrlEBc3lGlHj4hfat7yRsIfVo= Received: from facebook.com (l5jalm2102GFi4GBrU+ChgM8FdWPs5p42xCKEzbGrK61lax0Uy0GW7qdMnR6feeR 2401:db00:2040:90f3:face:0000:000f:0000) by facebook.com with Thrift id 1036a3a024e311e99f01000af7a4119c-302bc5d0; Wed, 30 Jan 2019 15:02:05 -0800 X-Facebook: from 2401:db00:2050:41b2:face:0:37:0 ([MTI3LjAuMC4x]) by async with HTTPS (ZuckMail); Date: Wed, 30 Jan 2019 15:02:05 -0800 To: "CARTOONS, CARTOONS, CARTOONS" <479178532498494@groups.facebook.com> Subject: [CARTOONS, CARTOONS, CARTOONS] GET THE HELL OFF MY LAWN! X-Priority: 3 X-Mailer: ZuckMail [version 1.00] Return-Path: notification@facebookmail.com From: "Lee O. Mele" <notification@facebookmail.com> Reply-to: Reply to Comment <g+41hzxolb000zg3e72jln006g9nl5tco0000zg4fzme7r3yg46@groups.facebook.com> Errors-To: notification@facebookmail.com X-Facebook-Notify: group_activity:from_non_friend; mailid=580b49c539576G5af3142e5ebbG580b2e5baeaebG96 List-Unsubscribe: <https://www.facebook.com/o.php?k=AS2GCcc87FD5uF5u&u=100000062135995&mid=580b49c539576G5af3142e5ebbG580b2e5baeaebG96> List-Id: <479178532498494.groups.facebook.com> In-Reply-To: <655254121557600-479178532498494@groups.facebook.com> References: <655254121557600-479178532498494@groups.facebook.com> Feedback-ID: 0:group_activity:Facebook X-FACEBOOK-PRIORITY: 0 X-Auto-Response-Suppress: All MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_c2adf462a5089d2d4d4ba69283434919" X-FB-Message-ID: <655254121557600-479178532498494@groups.facebook.com> Message-ID: <1036a3a024e311e99f01000af7a4119c-302bc5d0@f789af1033ce1bf34b4997322bbf4f8dedb1331d5fd7f2a2b2779112cfeafd61> X-CMAE-Envelope: MS4wfBsb7sVHt19sGeN/xh2o8t0Z7ZAFsWM2BcTbyKvRKBz6RkAsvVHb4MfH8CQYwo0vFADIYaj54KiEcDz8mOsTytsK0olQXk2fMe3qfZ+m1mxXe+kLkuSi VXlxfy5rVfuV5EvktCi2NWnq4XAUPsI1pAoFULlZjqErHXNONJfNVBsGo65z89GaNegMQm1of/7h6+zvpvDFomRudNOF7z67me0= X-Nonspam: None X-Antivirus: AVG (VPS 190131-0, 01/31/2019), Inbound message X-Antivirus-Status: Clean

All Replies (1)

more options

Go to your providers webmail page and delete the problem email or move it out of the Inbox.