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PDF printing problem

  • 5 replies
  • 6 have this problem
  • 1 view
  • Last reply by undies78

hakan_lofgren
hakan_lofgren
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Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happens? I have to go the long way and download the document and read it with Adobe Acrobat Reader and print from there to get it right. Or I can use Chrome, from there it will print OK.

Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happens? I have to go the long way and download the document and read it with Adobe Acrobat Reader and print from there to get it right. Or I can use Chrome, from there it will print OK.
Attached screenshots

Chosen solution

I found a solution here: "View PDF files in Firefox". If I choose to view PDF file with Adobe Acrobat Reader instead, it will work.

Read this answer in context 👍 1

All Replies (5)

HeyItsHal
HeyItsHal
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are you just clicking print in the Firefox menu ? or a button on that site there may be a print button. if you use the print button on the site it may convert the file so it is ready to print as you see it. try this instead of just clicking printing in the browser.

Modified by HeyItsHal

hakan_lofgren
hakan_lofgren Question owner
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Chosen Solution

I found a solution here: "View PDF files in Firefox". If I choose to view PDF file with Adobe Acrobat Reader instead, it will work.

HeyItsHal
HeyItsHal
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Great to hear !!

JCollins65
JCollins65
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Not really a solution, just a work around. If I Firefox will continue to get worse with no fixes in PDF's it would be nice to know they are giving up on them. Still having issues with landscape/portrait not automatically working in Firefox since version 45.

Modified by JCollins65

undies78
undies78
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My problem is similar. When I print to Adobe PDF the print preview shows normally, and then when it prints it prints without images. All maps (from Uber receipts for example) show up in the print preview and then are gone in the actual PDF that's created. When I print to Adobe PDF in Chrome, it works fine.