This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to stop Firefox from preventing Adobe Flash Player from printing its output

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by doninmaine

doninmaine
doninmaine
more options

I make use of Adobe Flash Player often to take advantage of an option with my credit card called "Shop Safe". The problem is that FireFox is messing with Flash Player and preventing it from printing out the final result, which is a one-time use new credit card number. I am able to complete this printing if I use M/S Internet Explorer to log into my credit card account. So I think something in FireFox is causing this problem.

I make use of Adobe Flash Player often to take advantage of an option with my credit card called "Shop Safe". The problem is that FireFox is messing with Flash Player and preventing it from printing out the final result, which is a one-time use new credit card number. I am able to complete this printing if I use M/S Internet Explorer to log into my credit card account. So I think something in FireFox is causing this problem.

All Replies (2)

WestEnd
WestEnd
more options

What site is causing the issue?

doninmaine
doninmaine Question owner
more options

The site is the Bank of America credit card webpage where one can select "ShopSafe" after having logged in and selected an existing credit card. That then launches the "ShopSafe" app which uses Adobe Flash Player. The fact that I do not have this problem if I use Internet Explorer to access the Bank of America website points the finger at FireFox.