This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do i get a message that another program is using the email when itry send a photo?

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by Toad-Hall

more options

when i try to send an email I get a message that i can't send because another program is using my email or is trying to send a message..?

when i try to send an email I get a message that i can't send because another program is using my email or is trying to send a message..?

All Replies (1)

more options

It would be useful if you could post an image of that error message.

I would suggest you see if it is your Anti-Virus software scanning files. Stop it scanning outgoing mail.

How are you sending the image ? If image file is open, close it. In Thunderbird

  • open a new Write message.
  • Enter details and Type content
  • click on 'Attach' button
  • select the image file.
  • click on 'Open'
  • click on 'Send'

Did email send ?