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Lost Firefox Sync Recovery Keys & Two-Factor Authentication

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  • Last reply by Paul

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I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

I lost my Firefox Sync recovery keys and two-factor authentication. Can you help still access my Firefox Sync account?

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Hi

I am sorry, but without your two factor token or your recovery codes, you will not be able to access your Firefox account. For the benefit of your security and privacy, we do not have any way to access your account.